Syllabus Statements: Student Resources & Tools

Academic Support

The college offers a variety of academic support services to help students succeed. These services include embedded academic coaches, traditional tutors, and the 2nd floor Commons where students can meet for writing support or other academic support.

Embedded academic coaches work closely with faculty members in multiple subject areas and are available to students during class time to provide help with coursework. They are also available outside of class by appointment and can meet with students both in person and virtually.
Traditional Tutors are available to students outside of class to provide help with specific subjects. Traditional tutoring can be arranged by appointment. Tutoring sessions are held in the 2nd floor Commons or virtually. If you would like to set up traditional tutoring support in a specific subject, please contact academic support staff for assistance at tutoringcenter@westshore.edu.
NetTutor is an online 24/7 resource for academic support and is accessible through Canvas.

Take advantage of these academic support services to help you succeed in your classes and reach your academic goals.

Hours: 8 am to 5 pm by appointment and during select class times. Additional online tutoring support is offered through NetTutor and is available 24 hours a day.
Location: within the classroom/Canvas course, 2nd floor Commons, or prearranged location (Library, etc.) · Contact: academic support staff at tutoringcenter@westshore.edu or 231-843-5556 · Academic Support Website: https://www.westshore.edu/academic-services/

Artificial Intelligence

Artificial intelligence (AI) offers exciting new avenues for research and related work in higher education, so learning how to use AI effectively can be an important part of your college experience. However, it is also necessary that you use artificial intelligence in an ethical, respectful, and responsible manner. WSCC professors have the authority to set expectations and limitations for AI use in their courses, and students are required to follow any specific guidelines or instructions provided by their professors.

Campus Assessment Response Evaluation (CARE Team)

The Campus Assessment, Response, and Evaluation (CARE) Team serves the campus community by assessing and addressing a wide variety of personal and academic issues that can sometimes be barriers to students’ success. Students may request the CARE Team’s help for themselves or others by completing  the CARE Team form. All requests will be kept confidential. After assessing the request, the CARE Team will contact the student of concern to discuss one or more appropriate forms of support to ensure academic success. Faculty and staff may submit concerns via the Referral Network when logged into my.westshore.edu.

Community Resources

To find an all-in-one resource for assistance with anything that may hinder your learning experience at West Shore please contact the WSCC Community Resource Advocate, Molly McCarthy at: mmccarthy@westshore.edu, 231-843-5722, located 2nd floor of the Schoenherr Campus Center.

Disability Services/ADA Policy

WSCC assists students with disabilities through accommodations, consultation, and advocacy. Student Services staff assess students’ needs and determine if their particular disability merits academic accommodations.

If an accommodation in the classroom is deemed appropriate after review of supporting documentation, an accommodation form will be emailed to the instructor outlining the type of accommodation to be made. To protect the rights of students with and without disabilities, faculty will only provide accommodations when in receipt of this official notice.

If you have questions about accommodations, contact the disabilityservices@westshore.edu, call 231-843-5510, or visit Student Services in the Schoenherr Campus Center.

Internet Access for Canvas and Email

If you don’t have access to the internet at home, there are several computer labs on campus that students can use for free. The labs are located in the Technical Center, Schoenherr Campus Center, Arts and Sciences Center, and the Reimer Regional Public Safety Building.

Canvas is the online Learning Management System platform where your courses will be delivered.

In Canvas, you will be able to see your assignments, lectures and other resources.
You can access Canvas from the WSCC website home page by hovering over Quick Links, then clicking on Canvas.

WSCC email is the official method of electronic communication with all campus services. Each West Shore student is provided with a WSCC email.

The email is the same as your Canvas username.
If you have not logged into your account before, you will first need to change your temporary password and set up Multifactor Authentication. · You can do this by clicking on the Email link on the WSCC Campus Portal.
You will then be prompted for your WSCC username and password.
Unless you have changed it, your username for Canvas and email is your first initial and your last name (such as tjones for Tom Jones).
Your initial password is MMDDXXXXW% (where MM=your birth month, DD=your birthday, XXXX=last 4 digits of your Social Security Number, and W% are these two characters at the end).

If you have need assistance with Canvas or your WSCC email, please refer to the Technology Support section of this document.

Library

Welcome! The William M. Anderson Library is the information hub of campus. The goal of the library is to empower our patrons to connect with resources, each other, and the campus to cultivate a life of learning and growth. The library hours are Monday – Thursday 8:00-6:00, and Friday 8:00-4:00.

Library resources include:

Books, audiobooks, and DVDs
Online databases and e-books
Interlibrary loan requests
13 computer workstations
Study rooms for individual or group work
Video and podcast recording Studio
Textbooks on reserve for students to use in the library
Ask WSCC Library: get your questions answered 24 hours a day with virtual chat on the library website

All resources are available free of charge to students, faculty, staff, and the community. Keep up to date with the library’s website. Contact us by calling 231-842-5529, emailing library@westshore.edu, or using the chat box on the library website. If you’re not sure visit the library! We would love to see you!

Mental Health Services

If you need immediate, in-person assistance during business hours or require in-person therapy, our on-campus licensed counselor is here to help. You may contact mentalhealthservices@westshore.edu, call 231-843-5510, or visit Student Services in the Schoenherr Campus Center. For more information, visit the Mental Health Services website.

Crisis Support and Teletherapy

For students who prefer flexible, remote options or need immediate support outside of business hours, Uwill offers free, 24/7 access to licensed therapists.
Teletherapy sessions are tailored to your preferences.
Call 1-833-646-1526 for immediate support, or visit Uwill to schedule a session.

Peer Mental Health Support

TalkCampus is an app based around peer support that connects students with other students from around the world to support each other with the ups and downs of life.
Your student email address will give you free access.
You can read more about TalkCampus, with links to download at https://www.talkcampus.io/sign-up.

Open Educational Resources

Open Educational Resources (OER) are materials that are free or minimal cost for students including books (both printed and e-texts), worksheets, online homework and other digital materials. For students, OER provides quality course materials at a low-cost while faculty have editing capabilities for continuous modernization and improvement.

Technology Tools

As a student, you may need to access additional technologies to be successful in your courses at West Shore Community College. Technology Tools will provide you access to installation, support, and privacy resources for commonly used technology tools.

Technology Support

If you require assistance with your email, username, password, or other WSCC application or system, please contact the WSCC Technical Support Team. You can call the tech support team at 231-843-5570, or you can go to the technology support portal to either review the Frequently Asked Questions page or submit a ticket for service. To access the support portal:

Open a web browser and navigate to my.westshore.edu.
Under the QUICK LINKS heading, click on the “Help Center (Technical Support)” link.
Here you can read the Frequently Asked Questions or Knowledge Based articles where you can find valuable information and resources to solve the most basic problems. If you require further assistance, you can submit a ticket by clicking on the “Report an Issue” button.

Testing Center

The Testing Center is located in Suite 208 on the second floor of the Schoenherr Campus Center. All testing appointments must be scheduled ahead of time by calling (231) 843-5528 or emailing: testingcenter@westshore.edu. During the Fall, Winter, and Summer semesters, the Testing Center is open weekdays with varying hours of availability. College holidays and closures are observed. You will be required to provide a valid photo ID with your first and last name before testing. For additional information please access the Testing Center’s website.