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Campus Technology

Because our students enter a world dominated by technology, the college works hard to provide the latest technology for student and community use. To help you get the most out of your college experience, we have up-to-date computer labs, the latest in classroom teaching technology, online learning opportunities, and more which will allow you to take full advantage of technology’s power.

The IT department prides itself on fast, friendly service. We love what we do and are happy to help students and employees find technology solutions to fit their needs.

Students sitting on bench holding laptops

Technology Help Topics

Username & Password

Guidelines and Procedures

Students, faculty and staff are required to maintain a secure, strong password for access to the campus network and services provided by the college. Your username and password will provide you access to all on campus workstations and WiFi, as well as allow entry to the my.westshore.edu campus portal, the Canvas Learning Management System (LMS), WSCC Email and OneDrive.

All passwords must be at least 10 characters long and contain three out of four of the following items: UPPER CASE LETTERS (ABC), lower case letters (abc), numbers (0123) or symbols (!@#$%). Your new password cannot be the same as any of your previous four passwords and cannot contain part of your user name.


Changing a password:

To change your password, please click this link and follow the directions provided.


Forgotten passwords

If you forgot your WSCC password, please go to open a web browser and go to my.westshore.edu and click the Help link. There you will find a document titled: “How to Reset a Forgotten WSCC Password”. This document provides step-by-step instructions for resetting your password.



Tips to help keep your password secure:

  • Make it unique
  • Make it difficult to guess
  • Use three or more words
  • Substitute numbers for letters
  • Add punctuation
  • Keep it private (don’t give it out to anyone)
  • Don’t write your password down

Examples of secure passwords:
Phrase: Thirty Four Free Trees!
Password: 34Fr33Tr33s!
Phrase: Mean What You Say and Say What You Mean
Password: mWu5&5Wum


Things to avoid:

  • Don’t use words in the dictionary
  • Don’t use your username as your password
  • Don’t use obvious words like your pets or children’s names
Campus Wifi Access

Wireless access to the college’s online resources is available across the campus, including academic and administrative buildings, dining facilities, athletic facilities and some outdoor spaces.

WSCC_Open_Wifi

The WSCC_Open_Wifi SSID is available for guests to the college. This SSID is not secured and can be connected to with any device. After connecting you will be asked to accept our terms of service.

WSCC_Campus_WiFi

Students and Staff should use WSCC_Campus_WiFi for encryption and security.

To connect to the WSCC_Campus_WiFi:


Windows

1.  Click on the wireless icon in the system tray
2.  Select the WSCC_Campus_WiFi SSID and choose connect
3.  Enter your WSCC user name and password
4.  If asked to accept certificate, click accept


Mac

1.  Click on the wireless icon in the menu bar
2.  Select WSCC_Campus_WiFi
3.  Enter your WSCC user name and password
4.  If asked to accept certificate, click accept

Acceptable Use Policy

Please click this link to view our acceptable use policy

Technical Support

Technology support is available to all WSCC students, faculty, and staff members, Monday through Friday, 8am to 5pm (or by arrangement). There are three ways to request assistance:

  1. Stop by room 110 of the Technical Center during normal office hours.
  2. Call the technical support line at 231-843-5570.
  3. Submit a ticket by going to our Technology Support page and selecting Report an Issue. A member of our support team will respond to your request as soon as possible.

Computer Lab Locations & Hours

WSCC computer labs offer state-of-the-art computer technology and up-to-date software to help our students achieve success in their courses. Networked locally and globally, our computers provide fast, reliable Internet connections. Open Computer Labs are available to all students as scheduled below:

Open Computer Labs

Technical Center – Room 110
WSCC Main Open Computer Lab
Laser Printers, Color Printer, Scanner, Headphones

Arts and Sciences Center – Room 126
Available between classes
Check Posted Schedule
Computers automatically shut down @
7:50 pm Monday – Thursday, 4:50 pm Friday

Manistee Center Computer Labs
1465 East Parkdale (US-31), Manistee
4:00 pm – 9:00 pm –Monday through Thursday.
Laptops are available upon request.

Reimer Regional Public Safety Training Center
6050 N. US 31. Free Soil, MI 49411