Help Desk

WSCC Help Desk

We're here to serve you

Need help with desktop and software support, remote assistance, troubleshooting or phone support?

The Help Desk is the first contact for any technology related request or challenge. Our skilled technicians will attempt to resolve issues with the first phone call.

Help Desk phone number: 231-843-5570


Create a Help Desk ticket by sending an email to helpdesk@westshore.edu


Faculty and staff issues requiring an in-person visit will be handled as soon as possible. Priority is given to any request involving instruction or mission critical areas in order to ensure services are maintained so faculty and staff may effectively meet the goals of our student-centered learning community.


Help desk hours are Monday – Thursday, 8 a.m. – 8 p.m. and Friday 8 a.m. – 5 p.m.